Cummins service team escorting express vehicles

Relevant data show that during the “Double 11” period (November 11-16, 2017), the total volume of express mail business in the country is expected to exceed 1.5 billion pieces, an increase of over 35% year-on-year; With 310 million pieces, the average business volume reached 250 million pieces, which is 2.2 times the normal business volume this year. The strong growth in express delivery volumes poses new challenges to express logistics. The security of shipments is guaranteed and sent to the hands of the “hands of the family” around the country as quickly as possible. At the same time, we use high-quality services to win the trust of more customers and occupy more market share. The test is the overall operating strength of the express delivery company. At this critical moment, we can achieve "stability without losing chains."

The key to victory is the engine of the logistics fleet. For this purpose, Cummins 's Dongfeng Cummins, Cummins Tianyuan, Cummins Emissions Disposal System, and Cummins Filtration have specially established the “Double 11” service support team. From November 10th, they entered the Shentong Shanghai Transshipment Center to provide a week-long period of time. Double 11 "transportation vehicle escort service.

The service support team is composed of technical experts from various companies. During the "Double 11" period, it provided services such as engine conditioning, on-site maintenance, vehicle maintenance training and other services for Shentong Shenrui's fleet of vehicles. Through centralized inspections and on-site maintenance, “double eleventh” transport vehicles can be maximally “inoculated” to detect and solve potential problems of the engine as far as possible and ensure that the vehicles are highly efficient during the “Double 11” period. , trouble-free operation, not falling chain at a critical moment. Through the use of vehicle maintenance training, etc., it can help users and drivers understand more about the product characteristics, use skills, and the importance and methods of maintenance, to better play the comprehensive performance advantages of Cummins engines.

At the same time, the site is also the headquarters of a national service guarantee. The security team can use Cummins C-LINK remote intelligent service system to monitor the vehicle's real-time location, walking trajectory, and engine failure information, real-time monitoring of the vehicle and guiding the active service of the service station. action. Cummins has also added spare parts stocks for filters, post-processors, urea, and engine oil to ensure transportation, and is ready to provide timely services.

In the service, many drivers at the scene stated that Cummins' engine has high quality, fewer minor defects, and low fuel consumption, which can well protect the efficient transportation needs of express logistics. “I have been driving for more than 10 years. The Liuzhou-Hyundai H7, which is now opened, is powered by a 13-liter engine produced by Dongfeng Cummins. It has strong power and high reliability. It can maintain low fuel consumption at high speeds and low noise. Overall, it was very good.” A driver liked the thumbs up of the Cummins ISZ engine.

It is understood that in Shentong Shenrui’s fleet, the proportion of “Continental” models in the fleet is high. Among them, the proportion of engines from Dongfeng Cummins is approximately 80%, of which 5.9L models and 13L models are available. To meet various transportation needs. “Shentong started using Dongfeng Cummins Engine in 2012. So far, many vehicles have achieved 1 million kilometers of no major repairs. In this year we newly purchased a number of vehicles, Dongfeng Tianlong and Dongfeng Liulong Dragon H7 are equipped with Dongfeng Cummins Power Co., Ltd.” Shen Tong Shen Rui’s executive vice president, Yu Jianping, is highly appreciative of the reliability and economy of the Dongfeng Cummins Engine, the most used vehicle in the fleet.

So far, STO has purchased more than 600 logistics vehicles in 2017, including domestic cars and imported cars, each equipped with a Cummins C-Link remote service system. As an important aid to Shentong’s fleet management, this system can monitor vehicle faults and fuel consumption at any time, eliminating a lot of manual operations and significantly improving efficiency.

Cummins has been paying attention to and researching the demand for transport vehicles in the express delivery industry, and jointly developing with auto manufacturers the products suitable for express delivery, and formulating service policies in line with express delivery. During the “Double 11th” period, Cummins’ service outlets across the country have fully prepared spare parts and personnel, and have developed an emergency service mechanism. At the same time, Cummins C-LINK remote service system provides vehicle fleets with real-time monitoring of vehicle status and fault information, enabling them to make advance reservations, prepare personnel in advance, and reserve spare parts in advance to ensure high attendance and timeliness of express vehicles. .

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